Refund policy

Thank you for shopping with Siriuss! Your satisfaction is important to us. Please read our refund and return policy carefully to ensure a seamless experience.

 Eligibility for Returns:

- Items must be returned within 14 days of the delivery date.

- Products must be unworn, unwashed, and in their original condition with all tags attached.

- Sale items, custom orders, and accessories are final sale and cannot be returned or refunded.

 Refund Limitations:

- Customers are eligible for a maximum of two refunds or returns per calendar year.

- Subsequent refund requests beyond this limit will be reviewed on a case-by-case basis and may be issued as store credit at Siriuss' discretion.

 Refund Process:

- Approved returns will be processed within 7 business days of receipt.

- Refunds will be issued to the original payment method or as store credit if requested.

- Shipping fees are non-refundable unless the return is due to a defective or incorrect item.

Return Shipping:

- Customers are responsible for return shipping costs unless the item is defective or incorrect.

- We recommend using a trackable shipping service to ensure safe delivery.

Damaged or Defective Items:

- If you receive a damaged or defective item, please contact us within 48 hours of receiving your order. We will arrange a replacement or refund, including return shipping costs.

Exchanges:

- We do not offer direct exchanges. Please initiate a return and place a new order for the desired item.

Contact Us:

- For any inquiries regarding refunds or returns, please email us at enquiries@siriussclothing.com or use our contact form at Siriussclothing.com